Troubleshooting

Some self-help advice on how to try and resolve issues yourself

WiFi issues / WiFi not working
There can be many reasons for Wifi dropping out or not working. Some basic things to try: 1. Turn the wifi router off and on. Leave it off for about 30 ...
Tue, 21 Nov, 2017 at 11:56 AM
Computer Is Slow
What to do when your computer is slow? Especially if it seems like it's gotten slower over time? You can try these easy tricks: Make sure you hav...
Tue, 21 Nov, 2017 at 12:31 PM
Troubleshooting Guide to Common HDD Problems
Long delays when accessing files on local HDD.   It’s quite normal for a secondary mechanical drive to go to sleep when not in use, causing 3-5 second...
Tue, 13 Mar, 2018 at 11:34 AM
My computer keeps restarting.
Probably a Windows update. Allow Windows to perform its regular update before attempting to troubleshoot. Rebooting could be due to Hardware failur...
Tue, 13 Mar, 2018 at 11:44 AM
Graphical glitches on monitor display
Graphical glitches and artifacts could be caused by a number of different things. Do glitches only occur when using one particular piece of software? If s...
Tue, 13 Mar, 2018 at 11:45 AM
My computer keeps freezing
Sometimes a PC that keeps ‘freezing’ may be caused by something as simple as a wireless mouse or keyboard running out of batteries. If you do use a wirele...
Tue, 13 Mar, 2018 at 11:47 AM
How do you know if you need a RAM upgrade (VIDEO)
We made a quick how-to video on how to check if you need more RAM, and how and where to install it on your laptop or desktop computer. 
Tue, 13 Mar, 2018 at 2:00 PM