2018 Ad Hoc. Pricing

Business Hours: (8am-5pm Monday to Friday excl. Public Holidays)




MFP Client Rates

Business Hours

On-site Support - $125 an hour + travel fee of $25 

Remote Support - $100 an hour

Telephone Support - $25 per 15min


Weekend/Non-Business Hours

On-site Support - $170 an hour + travel fee of $25

Remote Support - $150 an hour

Telephone Support - $37.5 per 15 minutes




Customer Rates

Business Hours

On-site Support - $150 an hour + travel fee of $25

Remote Support - $125 an hour

Telephone Support - $37.50 per 15 minutes


Weekend/Non-Business Hours

On-site Support - $225 an hour

Remote Support - $200 an hour

Telephone Support - $50 per 15 minutes



All rates are GST inclusive.

Additional Terms & Conditions

i. Payment is due 14 days from date of invoice.

ii. Overdue payments will incur a $30 administration fee every 14 days from due date.

iii. A 20% increase will be be applied to any hours billable that include work performed on computer systems and/or computer software that is older than five years.

iv. Calls to telephone support will be charged per 15 minute interval, at a minimum of one interval per call.

v. A 50% deposit is required on hardware purchase orders over $500 before the order can be processed.